Data Privacy Policy

Data Privacy Policy

The EU Data legislation which is enforceable from 25 May, provides new rights to individuals about their processing in a clear and transparent way. We have published this updated Privacy Agreement in order to include these new requirements and further clarify how we collect, store and use personal data.

We are committed to protecting the privacy of our visitors, clients, prospects and our users. We endeavour to comply with the EU General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) regulations and any other relevant legislation.

For clarity, we describe the following individuals in the following categories

Visitor(s): individuals who visit our website
Clients: individuals who have a babl account and who use babl Services
Participants: individuals who attend a babl Conference Call
Users: any individual who uses babl services 

babl Limited (which may be referred to as “we”, “babl”, ”us” within this Privacy Policy) understands the importance of protecting your privacy. This Privacy Policy is created to inform you of all necessary steps we take to protect your Personal Information (as defined below) that you choose to share with us. We recommend that you carefully read this Privacy Policy.

By using babl services, users accept the terms and conditions as mentioned within this policy.

How to contact us:

If you have any questions about this privacy policy or would like to contact us please email hello@bablglobal.com or call us directly on 0800 980 5155 – we would be happy to help.

  1. About this policy
  1. Personal Data (Personal information) Collection and Use
  1. Special categories of Personal Data

This site is not designed to attract children or persons under the age of eighteen, and we do not knowingly solicit or approve of the collection of data on people under the age of eighteen. Visitors under the age of eighteen are not eligible to use babl Services and fundamentally disqualified from any business transactions or communications with babl.

  1. How we collect your personal data: All Personal Information that you submit to babl remains your property. We do not share, sell or rent Personal Information to unrelated third parties nor transfer data within babl without a lawful basis, and it will remain confidential.We collect your personal data in the following ways:
  1. Cookies and how we use them
  1. Cookie Browser settings
  1. How you can see and update your information
  1. 8. How do we secure this information?
  1. What is our lawful basis for processing?

babl aims to ensure that we only process data where we have
lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with Users (e.g. for example to deliver babl Services)) and legitimate interests.

  1. Consent: By ticking an “opt-in” box on a web form, Users consent that babl processes Users Personal data for one or more specific purposes as mentioned in this privacy policy.
  2. Contract: Processing is necessary for the performance of a contract to which the Client is a party (for example: to access a Conference Call) or in order to take steps at the request of the Users prior to entering into a contract (for example: to book an event).
  3. Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by babl. This lawful basis is only used by babl where have used a Legitimate Interests Assessment.
  4. Legal: Where there is a lawful basis of a legal obligation
PurposeLawful Basis for processing
To respond to enquiries made by Users and potential clients, providing our Site services along with other babl services and software;For the performance of a contract or agreement
To facilitate your attendance at one of our events or webinarsFor the performance of a contract or agreement
To facilitate your conference call, even call or online meeting services and respond to process requests for products offered by babl ;For the performance of a contract or agreement
To maintain records of prospective, current and past clients, resellers and our suppliersOur legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts
To contact you with technical or service information that will be relevant to the products and services that we provide to youFor the performance of a contract or agreement
We may retain and store some of your Personal Information, including your customer profile information (such as your name and contact details) and transactional information (such as conferencing history) to improve customer satisfaction and to tailor our services to meet your individual needs.Our legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts
To provide client supportFor the performance of a contract or agreement
To contact you to ask if you might be interested in receiving information about our products and servicesOur legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts 
To track your use of our website or interaction with our content and communications. For example to understand which newsletter content is most popular with our audience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development processes.Our legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts 
To analyse and improve our business and service, looking at technology performance and network analysis, customer service, marketing, finance and the prevention or detection of fraudulent activity;Our legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts
To comply with any applicable laws and regulations, including the transfer of Personal Information to regulatory and government authorities; and to help detect and deal with crime and other unsavoury behaviour. We may also disclose the information if required to do so by law or in the belief that such action is necessary; (a) to the extent to do so by law; (b) to the extent required to respond to judicial process or a belief that such action is necessary under law or to comply with legal process served on us. Along with to take precautions against liability;There is a lawful basis of a legal obligation
Invoicing of monthly bills;For the performance of a contract or agreement
To complete and process registration with babl for conferencing services offered by us and communicate with you in relation to said products;For the performance of a contract or agreement
To correct technical problems and malfunctions in how the Site operates or processes visitor/User information.For the performance of a contract or agreement
We may disclose Personal Information to third parties with whom we have contractual relationships to assist us in services with our Privacy Policy.Our legitimate interests which we have balanced with the interests of our clients, suppliers and business contacts
  1. How long do we store data for?

We will only retain personal data for as long as is necessary for the purposes that we are using it for. How long we retain data will vary depending on the purposes that it is used for. We routinely update our systems to ensure that those who are not using our services or engaging with our communications are removed.

  1. How does this Privacy Policy extend to disclosures of information, on the User side/Site visitor?
  1. Law and User rights
  1. How to contact us regarding the Privacy Policy/Issues